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CHRIS HOLLANDER ’86

As Chief Marketing Officer at One Medical, Chris oversees all marketing and enterprise sales efforts for the publicly traded primary care organization recently acquired by Amazon. Prior to One Medical, he was the Chief Growth Officer for Iora Health, a disruptive, later-stage health care company that was acquired by One Medical in 2021.

Chris came to Iora from Panera Bread, where he served as Chief Marketing Officer, driving brand and digital transformation and leading all marketing activity for the ninth largest restaurant concept in America. 

Before joining Panera, Chris spent 10+ years in various brand management positions at Pepsi-Cola, working on some of their highest-profile brands and initiatives. He also worked at Interactive Sports, an innovative start-up company co-founded by Canterbury graduate Mike Conniff ’72.   

Chris earned a Bachelor of Arts degree from Middlebury College in Vermont and a Master of Business Administration from Duke University’s Fuqua School of Business in Durham, North Carolina. He lives in Medfield, Massachusetts, with his wife Kristine, three daughters, and two Australian Shepherds.

What advice would you give to high school students today?
Get out of your comfort zone and get involved. Many students have something that comes natural to them, whether it be academics, athletics, or other activities, and it’s easy to focus solely on those areas. My advice would be to try something you have never done before. Meet people who on the surface might not have the same interests or background as you. Try an activity that is the exact opposite of what you are good at. That is what a place like Canterbury allows you to do in ways that most high schools can’t.

Has anyone in your life been a mentor to you? How did their advice help you?
I try to learn something from everyone with whom I have worked across my career. Fortunately, I have had some outstanding mentors over the years. The one mentor who truly stands out is Ron Shaich, the founder of Panera. He had a mantra that I have championed and shared with every team I have managed since—“Tell the Truth, Know What Matters, and Get it Done.” It is simple but incredibly powerful when fully embraced.

Which Canterbury faculty member had the greatest impact on you?
I was discussing this with my brother and sister, both of whom attended Canterbury, and we were all lucky enough to attend when there was no shortage of exceptional teachers. It is a good sign that there wasn’t one clear obvious choice, which speaks to the depth of talent. If forced though, I would have to pick the “old guard” trifecta of Jules Viau, Jean Hebert, and Jim Shea. 

What is something you learned at Canterbury that has stuck with you into adulthood?
The power of resilience. Everything doesn’t always work out as planned or hoped. What is important is how you choose to respond when obstacles arise. Canterbury gave me the confidence to never give up and keep fighting to find solutions to whatever challenges have come up over the years.

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